Frequently Asked Questions
Everything you need to know about your brighter smile.
How long does it take to see results from whitening?
Most customers see a noticeable difference after just one application of our V34 Color Corrector or PAP+ Whitening Strips, with full results typically achieved after a 14-day consistent treatment cycle.
Is Hismile safe for sensitive teeth?
Yes, our formula is 100% peroxide-free and uses PAP+ technology to whiten teeth effectively without causing the sensitivity or gum irritation commonly associated with traditional whitening products.
What is your shipping policy?
We offer standard and express shipping worldwide. Orders are typically processed within 24 hours, and delivery times range from 3 to 7 business days depending on your location.
Can I use Hismile products with veneers or braces?
While our products are safe for dental work, whitening treatments only lift stains from natural teeth. If you have braces, we recommend waiting until they are removed to ensure an even whitening result across the entire tooth surface.
What is your return and refund policy?
We offer a 30-day money-back guarantee if you are not satisfied with your results. Please contact our support team with your order number and progress photos to initiate a return process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.